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Thanks for your interest in EatForCharity... where a percentage of every order goes to charity. Customer Frequently Asked Questions EatForCharity is an online food delivery / takeaway platform that gives a percentage of every order placed to charity at no extra cost to you or the merchant! No, you won't pay any more when ordering on EatForCharity as you would on other online ordering platform. The donation amount given to charity is taken from the sales commission each merchant pays to platforms like this. Not only does EatForCharity charge merchants the lowest commission rates around, we give 25% of our revenue from that commission to charity. Yes! You can see how much your helping charities from the "Order History" page in your customer profile. To access your profile, click your name in the upper right corner after signing in. Throughout our years supporting local charities, we've noticed that it is often difficult for them to continually fund-raise for their causes. We've been looking for ways to help them get continuous revenue and we came up with this idea with our partners. It's a win-win for everyone! Now with the recent coronavirus outbreak in China, the rising need for food delivery service as people choose to stay home, and the rise of charities helping those afflicted by the outbreak, we thought that this is now the perfect time to launch the service and help those in need. When EatForCharity first launched on February 17th, we did so in a Beta Testing phase referred to 'Early Access'. You can think of this like a restaurant's "Soft Opening". Since we launched in a bit of a rush to support local businesses and charities during the COVID-19 outbreak and prevention policies period, we needed this opportunity to get some kinks worked out. The Early Access Period official ended on March 31st, 2020. There are two ways. One is to click the "Browse Restaurants" link at the top of the page and look for your merchant there. The second is to click the icon that looks like a food menu on the EatForCharity homepage and type the restaurant name into the search box. There are four icons above the search box on the EatForCharity homepage. Use the first one to search by street name, city, etc; the second one to search by restaurant name, the third to search by cuisine, and the fourth to search by specific food name. At the moment, most merchants in EatForCharity are in Shekou, Shenzhen, China as this is the location of our base of operation and it was easiest for us to start here. We are happy to include any merchant in China into the platform though and have plans to expand quickly so check back for more merchants. Sure, we're happy to add any restaurants that are willing to join our cause of helping charities. If you have a specific merchant you'd like us to add, please email info@eatforcharity.cn to let us know, or help us to ask them to sign up to join us directly by clicking the "Restaurant Signup" link at the top of the page. EatForCharity currently accepts WeChat Pay, and AliPay. If you're accessing EatForCharity via WeChat, you won't see an option to pay with AliPay as these two companies are competitors and they don't allow their products to work on each other's platforms. To use AliPay, please visit EatForCharity.cn via a web browser on your phone, table, desktop or laptop computer. If you're in WeChat now, you can do so by click the menu button at the top of your screen then clicking the "Open With Browser" option. The WeChat Login Features and WeChat Payment Options only appear if you access EatForCharity from within WeChat or from a non-mobile device like a desktop computer or a laptop. You can scan this QR Code using WeChat to visit EatForCharity from within WeChat and see those options. Have more questions? Contact us here.如果要查看本文档的中文版本,请单击此处。如果要查看本文档的中文版本,请单击此处。
What is EatforCharity?
How does this work? Is the donation amount given to charity added to my order total?
Can I see how much has been given to charity from my orders?
Why did you start EatForCharity?
I saw this term 'Early Access'. What is that?
How can I find a specific restaurant?
How can I find a specific type of food or cuisine?
Is EatForCharity only for restaurants in Shekou?
I don't see my favorite restaurant. Can you add them?
How can I pay?
I don't see an option to pay with AliPay. Where is that?
I don't see an option to pay via WeChat. Where is that?